For the instructions below, USERNAME is the FTP username found in your cPanel FTP Accounts section. Like info, sales, fred, sally, etc.
Anywhere you see YOUR_DOMAIN, replace it with your domain and extension. Like frammer.com, whistlebit.info, etc.
- Download and install Cyberduck on your computer if you haven't already done so.
- Open Cyberduck and click on the "Open Connection" button in the main window.
- Select "FTP" as the protocol.
- Enter the following information in the "Server" field: ftp.YOUR_DOMAIN
- Enter the following information in the "Username" field: USERNAME@YOUR_DOMAIN
- Enter your FTP password in the "Password" field.
- Enter 21 in the "Port" field.
- Click "Connect" to connect to the FTP server and finish setting up the connection.
These steps should help you set up your FTP connection. If you encounter any issues, please let us know and we will do our best to help.
